HDI Certification Training

Help Desk Institute (HDI) Certification Training Courses

Customer Support Representative (CSR) Certification

Vendor Overview

HDI is the world's largest membership association for IT service and support professionals and the premier certification body for the industry. HDI is vendor-neutral and focuses on establishing best industry practices and developing certification programs based on internationally recognised standards.

The SEEK Learning Approach

Get the convenience and affordability of computer-based training with the personal attention and effectiveness of instructor-led training through our SkillSoft courseware. Our HDI certification courseware will help you gain the Customer Support Representative (CSR) certification. Our self-paced study format includes hands-on interactive exercises and practice exam questions, all supported by SkillSoft's 24/7 online expert mentoring from trained IT professionals and specialists.